
Find answers to the most common questions about our AI voice calling platform, pricing, integrations, and how Voxenda can transform your business communication.
While Voxenda integrates seamlessly with most popular CRM systems for enhanced functionality, it's not a prerequisite. Our team will assist you in setting up integrations with your preferred CRM once you join us.
Absolutely! Voxenda leads with cutting-edge AI voice technology that redefines business communications and customer engagement. Our system is designed for high performance with features like custom voice training, unlimited campaigns, and competitive pricing, positioning Voxenda as the preferred choice for businesses looking to enhance their communication strategy and boost revenue.
Yes, Voxenda offers a complete standalone solution that allows you to use our services directly through your own branded interface, eliminating the need for additional software dependencies.
Monthly Subscription: Starting at $97 per month for standard features or $297 per month for unlimited campaigns and advanced features. Calling Credits: Priced at $0.10 per minute, with flexible pricing options that allow you to scale based on your usage needs.
Yes, Voxenda allows you to determine your own pricing structure for services and calling credits, offering you complete control over your business model and profit margins.
To change the email associated with your account, please contact our support team at support@voxenda.com for a secure and verified update process.
If your balance seems off, review your recent campaign activity, check for multiple campaign executions, or reach out to our support at support@voxenda.com for detailed assistance and account review.
Recharging is simple: log in to your dashboard, navigate to the 'Credits' section, select a package that fits your needs, and complete the secure transaction. For any issues, contact our support team immediately.
Reset your password by clicking 'Forgot Password' at the login screen, entering your email address, and following the secure link sent to you. Contact support if you don't receive the email within a few minutes.
Currently, our dashboard displays the last 7 days of data for optimal performance. We're developing features for extended historical data access. You can request specific reports by contacting our support team.
Yes, Voxenda integrates with most major CRM systems including Salesforce, HubSpot, Pipedrive, and many others, enhancing your operational efficiency with seamless data synchronization.
Integration is straightforward with our comprehensive API documentation and dedicated support. Our technical team provides step-by-step guidance to help integrate Voxenda with your existing business systems and workflows.
No, Voxenda charges only for answered calls, ensuring maximum cost-efficiency for your campaigns. You're never charged for busy signals, voicemail, or unanswered calls.
Yes, call charges vary by country and region, reflecting the differences in international telecommunications costs. You can view detailed pricing for specific countries in your dashboard.
Sign up at app.voxenda.com. Registration is simple: enter your email, create a secure password, agree to our terms of service, and verify your email through the confirmation link sent to your inbox.
First, check your spam or junk folder. If it's not there, you can request a new verification email through the sign-up page or contact support@voxenda.com for immediate assistance.
Voxenda allows one account per email address, but you can manage multiple campaigns, voice agents, and projects within that single account, optimizing your workflow and organization.
Voxenda serves a wide range of industries including real estate, healthcare, e-commerce, financial services, education, and professional services. Any business that relies on customer communication can benefit from our AI voice technology.
Feedback can be provided directly through your dashboard's call analytics section, or by contacting our support team for personalized assistance and optimization recommendations.
Ethical AI use is paramount to us. Each call can begin with a customizable disclosure, ensuring complete transparency that the caller is speaking with an AI assistant, maintaining trust and compliance.
Subscription cancellations can be processed directly through your account settings in the platform. We do not accept cancellation requests via email. Navigate to your billing section to manage your subscription.
Voxenda supports international calling to over 100 countries including United States, Canada, United Kingdom, Australia, Germany, France, Japan, Brazil, India, and many more. Contact support@voxenda.com for specific country availability.
Voxenda supports multiple languages including English, Spanish, French, German, Portuguese, Mandarin, Hindi, Arabic, Russian, Japanese, Korean, Dutch, Italian, and Swedish. We continuously expand language support based on customer demand.
For any support inquiries or technical assistance, contact us at support@voxenda.com or visit our comprehensive help center. Our support team is available Monday through Friday, 9 AM to 6 PM EST.
Once you sign up for Voxenda, you'll receive a welcome email containing a link to schedule a personalized demo with our team. This session will help you set up and optimize Voxenda for your specific business needs.
Yes, we offer partnership and affiliate programs where you can earn commissions by promoting Voxenda. Contact our partnerships team at partners@voxenda.com to learn about available opportunities.
Voxenda offers comprehensive analytics including call outcomes, conversion rates, agent performance metrics, customer engagement levels, campaign effectiveness, and detailed reporting features to help you make data-driven decisions.
Yes, Voxenda includes real-time language translation capabilities, enabling seamless communication with customers across different languages and enhancing the global customer experience.
While Voxenda primarily focuses on AI-driven voice calls, we are developing video calling features to offer a more comprehensive communication solution in future updates.
Voxenda employs enterprise-grade security including end-to-end encryption, secure data storage, SOC 2 compliance, and adherence to international privacy regulations to protect your business and customer information.
Voxenda offers scalable plans with different call capacities to suit various business sizes. Our unlimited plan removes call restrictions entirely. Check your specific plan details in your account dashboard.
Yes, Voxenda provides comprehensive training including video tutorials, live webinars, documentation, and one-on-one onboarding sessions to ensure you can fully leverage our platform's capabilities.
Absolutely! Voxenda allows complete customization of conversation scripts, voice personality, and response patterns to align with your brand voice and business objectives.
Voxenda offers white-glove setup and implementation support to ensure smooth onboarding. Our team provides personalized assistance every step of the way, available during business hours Monday through Friday.
Yes, Voxenda is designed to efficiently manage high-volume campaigns with concurrent calling capabilities, making it ideal for large-scale outreach, surveys, and customer engagement programs.
We regularly update Voxenda with new features and improvements based on user feedback and technological advances. Major updates are typically released quarterly, with minor improvements deployed monthly.
Voxenda maintains a 99.9% uptime guarantee with redundant systems and 24/7 monitoring, ensuring our services are reliable and available when your business needs them most.
Yes, Voxenda can integrate with most modern phone systems and VoIP providers through our API, providing seamless communication without requiring extensive infrastructure changes.
Voxenda offers robust REST APIs and webhooks that allow for custom integrations with your existing business systems, CRM platforms, and workflows, providing maximum flexibility and connectivity.